The manager made a great attempt to right the situation. Unfortunately my concern was the smell in the car witch is still there and then the oxidation and superficial scratches witch are still there. Is what it is. But there was created strong effort to making it right first that I'd say thanks 3 days later and my seats are still soaked the moisture in the car messed up the windows. It's a fricken mess
Hello Bill,
I am so sorry to hear about your very poor detailing experience with us. I would ask you to please bring your car back so we can take care of it for you to your satisfaction. We offer a 100% satisfaction guarantee on all of our services. Please email me at [email protected] so I can get a little more info about your detailing experience. I understand how valuable your time can be so I will also have a very special offer to tell you about when you contact me. Thank you for your feedback and look forward to hearing from you.
- Downey Car Care Center