Reviews

5

Great friendly service.

5

The best for me. Two cars and I trust them. - George Manzano

5

I took my 2013 Lexus LS460 for an auto repair. It was an expensive repair but Anthony gave me best rate and professional service. He was prompt with updating and my car was ready as promised. I’m very pleased with their performance.

Thank you for choosing us for your auto repair needs John! We are happy to hear that you had a positive experience with Anthony and that you are satisfied with our service. We appreciate your kind words and look forward to serving you again in the future.

- Downey Car Care Center
5

5

5

Very good service, no pressure tactics on repairs like car dealership service advisors do..like nearby Downey Honda World service advisors

5

The joys of driving a truck can be short lived when it comes time for maintenance, I took my Ram to Dodge after some overheating and failed acceleration on the highway (not fun). Anyway, the dealership I went to was lackluster when it came to customer service, and I wasn’t thrilled with the pricing as well. I had some work done on my 95 4Runner a few years ago at DCC and I was pleased with the results. So I took my truck to them, from my initial conversation over the phone to when I got my truck back it was nothing but top notch service. I greatly appreciated the level of communication and transparency that came with my service. DCC provided me with a quote that broke down all the work, all the parts and pricing and sent it via a link that I could view and approve from my phone, this was always followed up with a phone call from Luis, a progress tracker and photos. I wasn’t holding my breath about the work or workmanship of the service, the complimentary rental when things went a little of the scheduled time frame. Another item that really solidified all of my return business was, DCC order a part for my truck that they didn’t use, but they initially charged me for (I wouldn’t have known either way), but the manager spotted it and Luis called me back the next day, told me stop back by for a refund. Like I said, I would’ve never known this information, but the integrity of the staff and business isn’t overlooked by me. Everyone I interacted with, check-in service, car-wash, automotive techs, was of great help and courteous. If I could give them more stars I would. A1 service all around.

5

Dropped off my car, had uber take me to work. Washed my car after, friendly service. Great place.

5

5

Oil change was fast, friendly and HONEST. Not the cheapest in town but you get the quality you pay for. I emphasize honest because they dont try to sell you stuff you dont need, unlike the dealer. They informed me air filter would probably need to be changed at my next oil change. Last time I went to dealer for oil change, they told me brakes needed to be replaced and they wanted to do it there and then. Rather than pay dealer price, I brought car to Downey Car Care for the work. They inspected brakes and informed me that they were still good! I drove around for about another year before replacing brakes! Not always easy to find honest and reputable repair shops. The car wash is a nice added bonus and also better than dealer car wash.

Thank you, Roger, for your amazing review! We strive to provide top-notch service to all our customers, and we're glad to hear you had a great experience with our team. It's our goal to be transparent and only recommend necessary services - no upselling here! We're happy to hear you trusted us with your brakes and that we were able to save you some money. We appreciate your kind words and look forward to seeing you again at Downey Car Care!

- Downey Car Care Center
Downey Car Care Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Downey Car Care Center (562) 923-2300 if you have any issues in accessing any area of our website.