Reviews

5

Friendly staff, great professional comprehensive service. Fair pricing and expedient service even without an appointment.

5

Another amazing experience at DCCC!!! Now i don't fear taking my care in for work!

Adrian, we are happy to hear that we have earned your trust and that you are pleased with our auto repair services! We appreciate your review and hope to see you back in the shop. Thank you and take care!

- Downey Car Care Center
5

I always schedule an appointment, and unlike the doctor's office, this place honors them. The techs are always friendly and presentable, and make sure to answer my questions to the best of their ability. I never feel up-sold on products or services here and feel like my vehicle is always in good hands. Have been coming for years and will continue to do so. Had to come during the COVID pandemic, and all of the staff were wearing masks and did their best for their clients. I always check the website for great deals and coupons; they also throw in a hand car wash with many purchased services--good deal!

4

I bit slow the lube techs at times a bit lost and confuse , need more like two teams one for each bay I have 4 cars that’s I bring to your facility from new or low mileage to up to 70,000 average today , I never had any of your lube techs tried to sell anything more than air filter and cabin filter , not even once they ask me or gave me information about rear fluid change or transmission flush , radiator flush etc etc in other words you guys need a good sales man , perhaps pay commission to your lube techs to sell additional services , notice bay two move faster than bay one even though they also check for alignment, again they never have recommended alignment in any of my cars ?

5

They take pride in their work and showed me exactly that. Jorge at the front desk had some of the best customer service I’ve ever experienced and really took care of me.

5

Like it, will Bring it back

5

Very friendly attendants!

5

Fast and convenient.... Friendly personal

5

Requested a quote online for my car and got a quick and friendly response from Omid. Price, parts and warranty was clear. Went for my appointment and Dana helped get me checked in and checked out. Dana was super friendly and helpful. This is the second time I come here for service and it's always worth it. I will be bringing my car for future services . Plus you get reward points and a free car wash .

Robert, we appreciate the review, thank you! We're glad that you experienced great customer service during your visit!

- Downey Car Care Center
5

Great job in diagnosing my problem and honest with the pricing.

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