Reviews

5

they work in saab here!! my fan belt snapped while driving down i5. they ordered a new belt and had my car fixed up super fast so i was able to get back on the road.

We’re glad to hear that we could quickly get your Saab back on the road, Vanessa. It’s always our goal to help our customers as efficiently as possible. If you need anything else, feel free to reach out!

- Downey Car Care Center
5

We appreciate your wonderful feedback, Alejandra. It’s great to know you had a positive experience with us, and we look forward to serving you again.

- Downey Car Care Center
5

We appreciate your feedback, Yesenia. It's great to hear you had a positive experience with us, and we look forward to serving you again in the future.

- Downey Car Care Center
5

Great experience! Professional, courteous, and compassionate! I love their warranty and overall perception is superb! They even have their own car wash! (:

We're glad to hear you had a great experience, Deraj. Your kind words about our professionalism and car wash service are much appreciated. We strive to offer the best, and it's wonderful to know that our efforts are recognized.

- Downey Car Care Center
5

I was extremely pleased with my services and tech person. Her name is Erica Van Velson great personality and a great help!

We're glad to hear that you were extremely pleased with our services, Monique. It's wonderful to know that Erica made a positive impression with her great personality and helpfulness. We appreciate your kind words!

- Downey Car Care Center
5

Amazing ! Shout out to Isaiah dude help me out alot. Also shout out to the technician who did the clutch job on the subi , great job!

We're glad to hear you had an amazing experience, Samuel. It's great that Isaiah and our technician made such a positive impact with your clutch job on the Subi. If you need anything else, feel free to reach out!

- Downey Car Care Center
5

I had to have my car towed here and we had a very good experience. I am likely to come back.

It's great to hear that you had a very good experience after having your car towed, Julianna. We look forward to welcoming you back whenever you need us again.

- Downey Car Care Center
5

Downer Car Care is an awesome repair shop. Usually I receive stellar customer service. However, one of my recent visit was unpleasant and I felt zero respect for my years of patronage and thousands of dollars. I sat for two hours and no one even looked at my vehicle. When I approached the rep she brushed me off as though I could come back another day. No compensation was offered.

Dear Ken, we deeply apologize for the negative experience you had at our shop. Customer satisfaction is our top priority, and we understand your frustration. We appreciate your years of patronage and the feedback you have provided. We will be addressing your concerns with our team to ensure that this does not happen again. Thank you for bringing this to our attention, and we hope to make it up to you in the future.

- Downey Car Care Center
5

High quality service. Had a issue with my car. It was quickly resolved and they threw in a free carwash

We're pleased to hear that you found our service to be of high quality, toastkrimbly. It's great that we could quickly resolve the issue with your car and add a complimentary car wash. We appreciate your support!

- Downey Car Care Center
5

Luis provided me with excellent service. Since this was the first time using their services, I had anxiety, soon that was null and void. I plan to use them for my cars and my friends will also. GREAT SERVICE.

We're glad to hear you had an excellent experience with us, Inez. It's great to know that your initial anxiety was eased, and we look forward to providing the same level of service for both you and your friends in the future.

- Downey Car Care Center
Downey Car Care Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Downey Car Care Center (562) 923-2300 if you have any issues in accessing any area of our website.