Reviews

5

We appreciate your positive feedback, David. It’s great to know you had a satisfactory experience with us, and we look forward to seeing you again for any future auto care needs.

- Downey Car Care Center
5

Made an appointment to drop off my car for AC recharge (and low tire pressure). The young woman at the front desk was nice and answered all my questions. But when I asked how long it will take for my car to be ready, she said it would take about an hour or two for the techs to get to my car... I was worried about that time frame especially when I asked, how long it would take to do everything once they do get to my car. She quoted another approximate 2 hrs. I got a ride and left as I didn't want to sit for 4 hours in the waiting room. Around 11:30 AM, I received a call and was informed that my car was ready. She explained that the techs checked for AC leaks and there wasn't any and all they did was the recharge. I was happy to hear that there wasn't any leaks or any other surprises. My AC works great and now I have adequate tire pressure too.

We're glad to hear your AC is working great now, Jacqueline. It's good to know that you were satisfied with the service provided and that our team was able to address your concerns. If you have any further questions or need assistance, feel free to reach out.

- Downey Car Care Center
4

I would give a 5 star but I was there from 1:30 pm to 4:30 pm for an oil change. I also needed the brakes checked and even though I was there such a long time this service was not completed. I did get a discount for my wait which was very nice.

We're glad to hear you had a positive experience overall, Nelva. We apologize for the wait and that the brake check wasn’t completed during your visit. If you’d like to discuss this further, feel free to reach out to us at [email protected].

- Downey Car Care Center
5

It was great super fast service but I didnt get any pics at all of from before engine filter to after filter to see if they actually changed it or not

5

We appreciate your positive feedback, Joshua. It's great to hear that you had a wonderful experience with us. Your support means a lot!

- Downey Car Care Center
4

We appreciate your feedback, Melvin. It’s great to hear that you had a good experience at Downey Car Care Center. If you have any suggestions on how we can improve further, feel free to reach out!

- Downey Car Care Center
4

We're glad to hear you had a positive experience, Lupita. Our team works hard to provide quality service, and your support means a lot to us. If there’s anything else we can assist you with, feel free to reach out!

- Downey Car Care Center
5

I called around for a battery for my Jaguar and Downey car care was the best option. Jimmy did great job and I will definitely be using their services in the future.

It’s great to hear that you found us to be the best option for your Jaguar battery, bangy19. We appreciate your kind words about Jimmy's service and look forward to assisting you again in the future.

- Downey Car Care Center
5

We appreciate your positive feedback, Glen. It’s great to hear that you had a good experience with us, and we look forward to helping you again in the future.

- Downey Car Care Center
5

We appreciate your 5-star rating, Luis. It’s great to hear that you had a positive experience with us, and we look forward to serving you again in the future.

- Downey Car Care Center
Downey Car Care Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Downey Car Care Center (562) 923-2300 if you have any issues in accessing any area of our website.