Reviews

5

Tire was low so upon filling I found a huge screw. Put the spare on and messaged a few local tire shops the next morning. Received a response in less than 10 minutes. Drove down and had it fixed in 20 minutes for free since it was through Yelp. Thanks Downey Car Care Center. I'll be back for my next tire purchase.

5

Ralph said the business has great service. They have great prices.

5

I'm a senior citizen that basically limped into your shop with very old tires and one flat. Edgar waited on me and I explained I was on a very limited budget. He spent some time with me trying to get me tires that were good and would fit into my budget. There was NO push to try to sell me more expensive tires. Edgar also saw to it that I had a cold bottle of water, offered some snacks and even gave me pizza they had ordered in for a training meeting for the employees! The waiting room was very clean and comfortable and the restroom was also spotless! My car also received a free bath after it got it's new tires! I would highly recommend Downey Car Care Center to everyone that wants a very pleasant experience! PS: I've had my oil changed here a couple times now. Another time... I came in because something was hanging down in the front of my motor. I was really scared it was going to be something major! The mechanic found some sort of a shield in front of the motor that had fallen. They fixed it and never even charged me! I highly doubt there's many places you could ever get that kind of service!! Thank you for caring about a little "old" lady!!

5

Yoojin said that the owner and staff are very nice.

5

I cannot say enough about my recent experience at Downey Car Care Center. They seem to have created a car utopia. You can have significant repairs, oil changes, full service car wash, gas, or milk for your cereal (from the quick Mart near the gas portion of the property.) It's also has spotless waiting rooms. On my visit I witnessed a cleaning lady diligently dusting off the tires and wheels while I was having my front brakes worked on. Even the unisex restrooms are spotless. The waiting rooms also have complementary water, Capri suns, cell phone charging stations & video cameras to watch your car being worked on..also, complementary car wash with oil change and car service..The only confusing part is were to go to get what you need done. But that can be cleared up by asking a team member busily doing their varied jobs on the property.

5

Great service

Sandra, thanks for the 5-star review and we are glad you enjoyed the service!

- Downey Car Care Center
5

Excellent Customer Service. Everything was explained to me properly and the work done was finished as promised. This my new repair shop from now on.

Hi Cheri, we're glad to have you as a new loyal customer! Every time you visit we promise that you will find a similar experience with honesty, efficiency, and a shop you can trust!

- Downey Car Care Center
5

After the dealership messed up the tire balancing on my car, Downey auto care was recommended to rebalance my tires. Adam was very professional and made sure my tires were balance to spec. My car is smooth again at any speed. Very happy with the customer service given. Also, this place is so close to my home, I will be doing my car services there moving forward. Thank you, guys!

5

Adam said the business provides professional service..

5

They repaired my tire and was able to get a free carwash just for checking in on Yelp

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