Reviews

5

Great service! Dana was really helpful with my repair and gave me daily updates to make sure I'm kept in loop with my service.

5

Might get the front. Desk was an outstanding help and my job on my car was excellent along with a warranty love this place.

Ernie, we're glad our front desk team provided top-notch service and you were pleased with the work on your car and our warranty. We're eager to assist with any future car care needs you have. Downey Car Care Center

- Downey Car Care Center
5

Downey Car Care Center was professional and efficient and they were honest about what needed to be repaired . I only have one complaint and it’s not with the Car Repair area. I came here previously and The guys in the car wash did not let me know my car was ready and I was waiting for probably an extra 15-20minutes before I walked over myself to discover my car parked on the side.

We're pleased you found our car repair services professional and efficient, Alisha. We always aim for transparency with our customer's vehicle needs. However, we regret any delay you experienced with our car wash service and will try to improve our team communication. We look forward to serving you again. Downey Car Care Center

- Downey Car Care Center
5

QUICK SERVICE

5

I brung in my 2019 Kia Forte that was broken into & Sean fixed it. Everyone I came into contact with were helpful and had great customer service, I didn’t have to wonder or worry about my vehicle and everything was fixed perfect less than a week. Thank you!

5

Fast service and I like that a full check was conducted on areas that needed attending

5

We really appreciate your support, Maria. We're here for any future car care needs. Thank you and please take care! Downey Car Care Center

- Downey Car Care Center
5

My husband and I have taken our cars here for the past 1-2 years. They've been very professional and honest of their recommendations. Their customer service is great! For example, I just took my car in and their diagnostic tool recommended a change in transmission fuel and we approved it. But we got a call from Luis and recommended that we don't do the transmission because it may cause more damage to the car. He said, if it really needs to get done, take it the dealer so it doesn't ruin your car. He was honest, he saved us money and my car is working great! Thank you!

5

Downey Car Care always does a great job and they tell you exactly what is needed and nothing more. I appreciate that a lot because dealerships straight up will tell you a laundry list of things you need and it isn’t even true.

5

Very friendly workers. Waite time was short. Oil changes was done quickly and informed me if I needed anything else.

Downey Car Care Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Downey Car Care Center (562) 923-2300 if you have any issues in accessing any area of our website.