Downey Auto Repair

I’ve had very mixed experiences here. Some were horrible. But the recent ones were fantastic and specifically because I met Dana, who has ALWAYS gone above and beyond. I now drive all the way from the West Side to drop my car off here and I always make sure Dana is available.

Exceptional service!! From the minute you bring your vehicle in. They listen to your needs immediately and keep you posted of service ur vehicle needs. Service is excellent!!!

Done on timely manner

First upon arriving at the Downey Care Center I must admit I was skeptical, because being female and driving into a mechanic garage we all know most of the time we as females are usually taken advantage of, well I can say opposite with my experience at the Downey Care Center, I was treated with respect, and concern and felt a sense of relief when I left my car. The next day I received a call detailing the Diagnostic results from my car. The mechanic told me with honesty that it would cost more to repair my car than the car was worth. Now that alone let me know this was a reliable and honest repair shop. The added bonus of their service and honesty was the diagnostic test was not even charged! God Bless These People. Finally I found a repair shop that is more about the customer satisfaction and honesty than Money! I will return knowing that I as a female will not be taken advantage of. Thank you Car Care Center, cause you proved you really do CARE.