Reviews

5

From the time I stepped out of the car, greeted by Jorge, till parts were ordered and replaced the next day.....awesome customer service, communication & explained everything in terms I understand. Jorge updated me on car status regularly, explained what needed to be done now vs waiting a bit without being pushy. Being a nurse, customer service is important to me. Downey Car Center, Jorge and anyone else I came into contact with exemplified it. Thank you for a great experience during the pandemic.

5

These guys always seem to go above and beyond what I expect of them. They answer questions directly and let me know upfront exactly what to expect. This is probably the best kept secret in the city of Downey!

5

They're ready to help you the minute you walk in the door,take ur car in inspect right away,the technician in a timely short time tells you what's wrong with ur car in writting,you can choose to have it fixed, very pleased

5

This place is a godsend for us, they really take care of their customers. KEEP UP THE GREAT WORK YOU GUYS DO. This is our second time.

5

Downey car care team was very professional. They provided a clean waiting room, restroom, massage chairs, and informative videos on how to care for your car. I was offered a free car wash after services were rendered. I'll bring my cars back if / when I need service again.

5

They were super efficient. Costumer service was on point. Super nice and fast. Definitely will come back

5

The only place I will let work on my car. Fair pricing, quality work. I actually feel like I got my money's worth here VS feeling ripped off when leaving other garages. In 5 years of doing business with Downey Car Care they have not let me down.

4

Quality work at a great price and very courteous staff

5

No where cleans my car the way that they do. Its always been a struggle for me to find a good and trustworthy mechanic until I found them. I changed my tire here once and they were very fair and did an amazing job. Aces in my book!

5

Very personable, informative and fairly priced... and I'm pretty sure they washed my car2🥰 shawn has been patiently dealing with me and handling all of my car issues since January. I cannot express adequate my gratitude to them!

Dana, we are very happy to hear that your service was personable, informative, and fairly priced. Thank you for taking the time to write us such a great review. Hope we can help you again if you need it. - Customer Service

- Downey Car Care Center
Downey Car Care Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Downey Car Care Center (562) 923-2300 if you have any issues in accessing any area of our website.