I had the pleasure with working with Erica. I dropped off my car to have a potential electrical issue resolved. Erica was responsive and answered my questions in regards to the timeline of my requested service. Fortunately my car was checked out by the serviceman, and it was a user error. The positions of my bulb lights on both sides weren’t aligned properly, therefore, there was black halos and the bulbs burnt out within 1-2 weeks of being replaced. The company’s website gave me pictures and a brief explanation of what was going on and Erica called me to explain what was going on. With this east fix, the company even washed my car, which is a perk! My entire experience was wonderful and I greatly appreciate the employees.