When I drove on the freeway the car made a sound like a flat tire. I checked the tires and they looked ok. The next day the sound came back and my tires were ok. So I brought it in to find out what is causing that sound. Erica was extremely helpful and kind. She made room for me to drop off my car so that it could be worked on in the morning. She also scheduled me a ride home. She texted me the next morning and let me know that my car is ready to be picked up. Erica also scheduled a ride to pick me up from home so I could get my car I am extremely happy with the excellent service I received.
Got new shocks, struts, and an alignment. Everything looks like it was done properly. I'm impressed with their responsiveness, and professionalism. They even cleaned my car's interior, and did a really good job too.
Great service, left my car in great conditions. This place is very honest and very professional. Love their service, I would highly recommend this place.
I can’t express how good this place is with their service. Dana should be employee of the month. He is attentive, informative and always has a smile on his face. No one pushes you to get a service done or tries to get you to spend more money. It’s reasonably priced and quickly fixes your issue. I have been visiting this location for 10 years. Thank you for always taking care of my vehicle.
You guys are a trustworthy company! Thank you always for helping me whenever I have troubles with my car. They are simply the best!
(Translated by Google) A little expensive but they are friendly (Original) Un poco caro pero son amables
I had a wonderful experience here at Downey car care. They did a great job pricing was great. I would use them again.