Downey Auto Repair

In and out same day even though they were busy. Good price. Cleaned and detailed my car for free after service.

Well, I have come back twice since my last review and the experience was not as great. I understand that there's a pile up you want everyone out of there as soon as possible but this last time I made an appointment stating I needed a maintenance work. When I arrived and said I had an appointment for maintenance I was asked, "maintenance for what?" Is it only me or that is a weird question? I felt the same way as Mr. Mario, like the service lacked something else. 🙁 I miss Mr. Varela. ------------------------ I was promptly approached and helped. Although I was there the whole time I kept receiving text messages on every stage of their process. A big shout out to Jorge Varela for being so attentive and professional. I'll be back.

Entered the check in line, requested basic 3 month service and inspection, waited approximately 30 min. in the waiting room (took a short nap!), and was notified the job was complete. No problems, and will return in 3 months for next service. Staff is great at Downey Care!

Your employees did what they said they would do, when they said they could , and spot on timing. Clean truck on top of that. As a business owner in Socal I have already recommended your business 3 times and happy to do it.

Great customer service

Mike and Sean always show me great care and customer service