I cam here under a recommendation from a trusted friend. I told the Care Center that I wanted a full diagnostic on my car. When asked why I was bringing in my car, I told them that there was an issue with coolant leaking and I didn't know where. I booked my appointment for Thursday 830am which is their first available appointment, however I had to change my scheduled appointment for the next day and they were able to accommodate me with four days ahead of time. I came in on Friday, and I was told to leave the car while they ran their tests. Eventually, I received a call around 1121am that my car was ready. I told them I was shocked that a full diagnostic was already finished and they responded that they did not do a full diagnostic, they only checked the coolant system. They said that they needed more time with the car. I did not get my car back until 1pm. By this time, it's already late for me to any work on the car. So, I had to leave. I do recommend that people use this location for diagnostic purposes. The plus side is that the diagnostic fee can be used for the services that you need to be done on the car. Trustworthy location for these things.
Thank you for trusting us to run diagnostic tests on your car, Xochitl. We appreciate your patience while we figured out what was going on. Whenever you need help with repairs, we'll be here to take care of you. -The Downey Car Care Center Team
- Downey Car Care Center