Reviews

5

My family and I are very grateful for the excellent level of service provided by Mike Carro and Erica at Downey Car Care Center. We’ve taken our 1999 Chevy silverado pickup truck there for service and repair on a few occasions and ultimately opted to replace the entire engine. We shopped the price and warranty, and decided to have Downey Car Care Center do this big job for us. Their appreciation for our patronage was obvious and reflected in the value we got for the price we paid. We are happy customers and strongly recommend Downey Car Care Center.

5

Had a great experience and they fixed a vibration issue on my 2012 Toyota Camry! Happy with the service not to mention the free car wash 😊

Gihlbert, we are glad to hear that you are pleased with our service! Thanks for reviewing us, we hope to see you again next time!

- Downey Car Care Center
5

Been here a couple times with both my vehicles and they always gave me a detailed explanation of what was going on. Even told me that the rattling I kept hearing on my vehicle was from the heat shield. They fixed it and said it was nothing to worry about. They don’t scam you and try to get you to pay for unnecessary items or equipment. I trust them. The manager and mechanics are very attentive. Mike, one of the mechanics, assisted both my vehicles and would recommend him and this team to anyone. Thanks and God bless.

5

Was referred here by a friend and had the pleasure of getting my car worked on by Dana. He was SO polite, professional, and did a great job on my car, going above and beyond and not pressuring me into services I didn’t need. Best part is there is also a car wash attached so you can get serviced and a full detailed car wash too all at the same time if you want to! Def will be bringing my car here from now on, and requesting Dana every time! 👍🏼👍🏼👍🏼

Thanks for reviewing us Michele! We are glad to hear that you are pleased with the services you received and that Dana went above and beyond to make your experience great. We look forward to seeing you again next time!

- Downey Car Care Center
5

Very friendly and honest. Not pushy at all about the services they suggest. Trust them and recommend them to anyone looking for an honest mechanics shop.

5

I came in because of two slow leaks. I’ve always felt uneasy at auto repair shops but Dana who greeted me promptly eased that emotion. Dana thoroughly showed me the cause of the leaks and we discussed his suggestions. We ended up replacing the two tires. I was given a fair price and installation finished sooner than expected. Thanks Dana.

5

Ernie was amazing!!! He was ready to help solved our problem and we will come back for his service!! But one concern was the front desk clerk Érica she was a bit rude. But thank you Ernie!!!

5

This place is excellent. My car overheated on the side of the freeway early in the morning, I looked up auto shops near me and the reviews for this place were great so I had my car towed here as my normal shop was over an hour away! I was nervous since it was before opening time and I could not get a hold of anyone on the phone to make sure they were willing to take my car. I showed up just as they opened and they took my car with smiles and assurances that it was no problem. They began working on it right away. I was there for several hours but they were just being thorough to make sure that my possibly simple problem of low coolant was nothing more severe as I have an old car. When my car was finally up and running again I was worried that I might have a hefty charge for the over four hours of work they put into looking for the problem. The price ended up being incredible, almost too good to be true! To top it off, they ran my car through their wash before returning it to me. I can't thank them enough for making this a painless experience that didn't break my wallet, and doing their due diligence to make sure my car was in good condition and the problem was taken care of. Overall they were super kind and helpful. Now I understand the great ratings!

5

Excellent top of the line service great prices I got set of tires and I was out of there less then an hour and plus at the end they wash my car for free I will be back for sure Thanks for everything

5

Dana helped me from check-in to check-out and as always, I had a great experience. They’re straight forward, honest, and fairly priced. I had a brake fluid flush last year and they saw that it was dirty during my 90k maintenance, and they redid it under their warranty. Also, my car was washed before pick-up, which was great. TIP: Make sure to mention what scent, or in my case “unscented”, that you want.

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