Downey Auto Repair

Great customer service! The cleanest and nicest waiting room for customers with complementary coffee, juice, snacks and water. With every car service you get a nice carwash too. They will not try to up sale you on services. Found my new car service place.

Good customer service

I brought my Audi for a set of tires today. The price was great and the service was excellent. They also provided me with complimentary hand car wash. I highly recommend this place.

Marin said she has been a customer of theirs for quite some time and they have never taken advantage of her.

Sixty bucks seems pretty steep for an oil change, but I had a coupon that includes a free hand wash. After 15 minutes of waiting with the vehicle in the bay and hood up the technician starts to drain the oil. After that, a group of three started vacuuming, checking fuilds, inspecting and finishing up. The waiting room was really nice with free bottled water, Keurig coffee and a small assortment of snacks. There was free WiFi and a phone charging station for iPhone and Android devices. One of the technicians asked me to go to the car wash, pay for the service and wait there. The price for the high mileage oil change is $59.99 plus $3 to dispose of the old oil. With tax I paid $67.35. Two carwash technicians hand washed the vehicle. As it rolled along the conveyor it was sprayed with so much soap and they washed it with special hand mitts. Outside another technician hand washed the windows. He also dried the door sills. There is an Arco gas station and Food Mart at the same location. Overall I was satisfied with the experience, although they had a slow start and the price is more than I would pay going to a separate oil change and carwash.

I came here for my first oil change maybe a few weeks ago, they had a special for under $20. The guy who did my oil change was nice and processional. The only downside is the wait time ended up being too long, it was about 1 hr vs 30 mins. I live across the street so its convienent so I will be back.

I brought my 2000 Rav4 in because my check engine light turned on, and was blown away by the service I received. The gentleman who helped me (can't remember his name unfortunately) told me what he would do if he were in my position, and offered a few cheaper options that might fix the problem. His honesty and straightforwardness were so refreshing! I will definitely be back the next time my car needs maintenance.

Elijah said this business was fast and efficient.

Pixie said this business always makes her feel like she is family. They check everything. They are really friendly and thorough.

Lane said he was very happy with the excellent, prompt and good service this business provided. He was very satisfied with everything the employees did.