Reviews

5

The guys here are great! We are on a first name basis. They always ask me if I need any coffee, water and what my concerns are. They work efficiently and give me a heads up for future problems that may come across so I can get them addressed. The quality of work here is outstanding here. That's why I get everything done here. One last thing, I always get a free vacuum and car wash out of it!

4

I came in for an oil change. They performed an overall inspection and one of by belts was damaged, they informed me of the problem. I approved the repair was out of there less then an hour..

4

You can schedule an appointment or drive right on in. They're pretty quick and will fix the problems but run a bit pricey - that's why 4 instead of 5 (you do get a free car wash though - that made me happy, warm, and fuzzy - until I got the bill).

5

Professionalism, excellent customer service and accommodating waiting area

5

Juan said this business has really good service. His vehicle has had a lot of problems and they have been very helpful.

5

Miguel said it was good and he has a good working relationship with them. He said he is happy with the service.

5

Very helpful an attentive

5

I took my vehicle to Downey Care Center,for some Major Work.They were Very Reasonable,an they did a Great-Job,Luis was my Technician,he kept me informed,an did a"Great Job"!,the Other employees are Great as well,Mike,Edger,and Sean.If I have anymore issues with my vehicles,their the ones I'll be returning too,thks guys!

5

Mark said the business is great. They are fantastic every time he goes to them for service.

4

The manager made a great attempt to right the situation. Unfortunately my concern was the smell in the car witch is still there and then the oxidation and superficial scratches witch are still there. Is what it is. But there was created strong effort to making it right first that I'd say thanks 3 days later and my seats are still soaked the moisture in the car messed up the windows. It's a fricken mess

Hello Bill,
I am so sorry to hear about your very poor detailing experience with us. I would ask you to please bring your car back so we can take care of it for you to your satisfaction. We offer a 100% satisfaction guarantee on all of our services. Please email me at [email protected] so I can get a little more info about your detailing experience. I understand how valuable your time can be so I will also have a very special offer to tell you about when you contact me. Thank you for your feedback and look forward to hearing from you.

- Downey Car Care Center
Downey Car Care Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Downey Car Care Center (562) 923-2300 if you have any issues in accessing any area of our website.