Gustavo said the businesses service was not as good this time. He mentioned they forgot to reset his check engine light, and forgot to change the oil change sticker. He expressed he understands that it was late, and it's not a big deal, but would like them to know.
Hello Gustavo,
We like to thank you for your feedback and understanding. Replacing the oil change sticker and resetting the service due light is part of the steps to be performed on every oil change service and we apologize for our oversight. We would ask you to please bring your car in so we can take of those services for you plus we would like to offer you a complimentary car wash as our way to thank you for being our most valued customer.
- Downey Car Care Center