Reviews

5

Great honest service. They never try to tack on repairs you don't need. Dana provides excellent service from drop off to pick up. He explains in detail and is very polite.

5

5

5

Honestly I am only giving 5 stars because of Dana. I came here 3 times to fix the same problem all within the 3 year warranty that hasn’t even expired yet. But out of the 3 times Dana really helped me out this time. He called the day I dropped off my car to let me know the problem and how many days it will take. He even talked to his manager about giving me a rental and made it happen. He made sure that everything that needed to be fixed was fixed so that I would not need to come back. The last 2 times I did not get this kind of service and was beginning to not trust this place, but Dana really changed my mind. If you want good customer service and trust that your car will get fixed I’d go with him.

5

(Translated by Google) Good service (Original) Buen servicio

5

Great service after finding this business on Yelp. Friendly and welcoming. Will be using them again for future service.

5

I was impressed that I was able to just walk in and get a fast service, customer service is exceptional and they inform me of all concerns but didn’t pressure you into getting the services done like other places. Being a first timer I was offered a free car wash, which was awesome! Only small complain I have about that was they need to use better supplies as my front window was all greasy the following morning, have to use the defroster to have that go away but other then that I highly recommend this center. Thank you Downey Care, will definitely return for future services!

5

Excellent work I'm very happy with the results, and customer service very professional, I will definitely recommend them.

5

5

Edgar was really nice and very communicative. He made sure to update me on everything that was going on with my car. And since they were not able to figure out what was really going on with my AC and suggested to bring it to the Dealership, they didnt charge me a penny even just for the diagnosis! 😃 will definitely come back in the future 👌👌

Downey Car Care Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Downey Car Care Center (562) 923-2300 if you have any issues in accessing any area of our website.