Reviews

5

Very professional and honest. I went to get my brakes done and I was told that the brake pads were at 80% and did not need repairing. They didn't even charge for the brake inspection. I will definitely be going back for any repairs!

Thank you for reviewing us! We pride ourselves on being honest about repairs with our customers and serving your best interests. We look forward to having you back next time!

- Downey Car Care Center
5

This was my first time going to Downey car care Center and I was very very happy with my experience. All of the staff was very professional and got the work done in a timely manner. I would definitely be returning to have other work done. Job well done Downey car care Center

Thank you Ray! We're glad that you are happy with us and that our mechanics treated you in a professional and kind manner. See you next time!

- Downey Car Care Center
5

Will update as I drive the car more, but my experience was superb. Found the business on yelp, messages them, and had a response within minutes. Drove the car, got the service at the quoted price, and a car wash thrown on top. I was quoted 40 more at a mom and pop show, pretty sure only because car is a BMW ... anyways, excellent wheel alignment experience.

Larry, thanks for the review! We're glad that you had a great Yelp experience with us and that your vehicle is driving nice again. We hope to see you back the next time you need repairs!

- Downey Car Care Center
5

Took my 2016 Ram1500 to get a P219B and a P304 code fixed. Took two attempts to get them fixed but at the end it was finally done. Great customer service and all done in less then 4 work days. Thanks Erika and Mike. Plus they gave me a wash.

5

Girls if your looking for honest good mechanics you've got to come. Fake mechanic give women the once over then start with the phonies on what wrong. D.C.C is my only mechanics, never overpriced and actually fix it the first time. Then give your car a free wash. Ask for Shawn. He's the best..great guy. They listen to me and do the job right. I feel like one of the family. So don't get ripped from Those other shoddy mechanics who are trying to make a quick buck on you. Downey car care is the best. From a customer of at least 3 years Sharon

5

Went in for an alternator replacement was treated great and was informed of every step they were taking. Fair prices and a free car wash what more can a girl ask for!!!

Laura, we are happy to work with you during your alternator replacement, and are always happy to help with any auto repair you need- along with a car wash :)! See you next time!

- Downey Car Care Center
5

This is the second time bringing my car and both times I have had excellent service. Staff is very friendly and helpful. It will be my place to go to if I ever need my car serviced.

5

Excellent service. I went in with a rattling sound in one of the front tires. They looked at it, made some adjustments and didn’t charge me for it. I also had my oil change and they gave me a free carwash. Their waiting area is clean and with ac and they provide snacks, water and an assortment of cold drinks. I’m definitely going back for my next service.

5

Edgar and Mike are the reason we keep coming back. Everything is always throughly explained. Great customer service. They always take good care of us.

4

Over all I had a great experience. Knowledgeable service providers, great pricing, and amazing ease of access. They have bays for breaks, oil/lube, maintenance and a car wash all in the same plaza! The only reason for not 5 stars was our experience when it came to paying for services. If you use your Synchrony card ( this is a verified vendor location) the ladies at the checkout will not assist you. You have to force them to get help to process your card. They will just tell you they dont accept the card and move on to the next person. We had a little over $700 of services that needed to be paid for. After WE called Synchrony customer service and got the instructions FOR THEM, that's when they called the manager. The manager barely knew what we were talking about in regards to using the card, and after about 20 minutes of waiting Edgar came to the rescue. Apparently he is the only one who knows how to process the cards through a separate pay portal. Other than this tedious and barely helpful transaction.... this place is Amazing. Now that we know what to expect, we will definitely be back... all thanks to Edgar .

Downey Car Care Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Downey Car Care Center (562) 923-2300 if you have any issues in accessing any area of our website.