Downey Auto Repair

Recently stopped by for a brake service. The techs walked me through any unforeseen maintenance issues and offered alternatives and suggestions to help fit my budget. This is my first visit to the Car Care Center although I have been going to the car wash for years. The facility is clean and modern in appearance. The technicians are dressed professionally for their work. The waiting area is very clean and more than accommodating. I admit, this Service Center has the appearance of a well kept and probably overpriced mechanic shop. Meaning that the customer is going to be paying extra for all the bells and whistles this place offers. However, I could not have been more wrong. They service and labor is more than fairly priced. I'm pleasantly surprised and happy to say I should have started coming here long before I did. They even email you and keep track of your service records. Thank you Downey Car Care Center, and thank you Shawn for the top notch service!

Matt said this business was recommended to him by a friend, so he went in expecting good service, and that is what he received. He is satisfied.

Came in with no appointment for a check engine light & was helped within 5 minutes. Vehicle was checked at no charge and was diagnosed with a fuel cap leak. Instead of trying to sell me a fuel cap from their inventory they sent me to the dealer to get a better quality cap. That's the kind of service that's appreciated

Came in with no appointment for a check engine light & was helped within 5 minutes. Vehicle was checked at no charge and was diagnosed with a fuel cap leak. Instead of trying to sell me a fuel cap from their inventory they sent me to the dealer to get a better quality cap. That's the kind of service that's appreciated

Great customer service

Prices are reasonable & very friendly

Marc said everything went smoothly. He was in and out. The staff was friendly.

Diana said the business was fast, convenient, and friendly.

Walked in on a Saturday at noon. When I called ahead, I told him I wanted a full synthetic oil change, and he said it would take about 20 minutes. With the few people ahead of me, it took an hour for my Full Synthetic Oil Change. I got there and filled out paper work, but there was no option to put what I wanted (except for the extras). When I saw they pulled up my car and opened the hood, I went out to tell them I wanted Full Synthetic since he hadn't asked. That's the only thing that had made me nervous. The wait was nice. There was water, WiFi, snacks, A/C, Magazines, Phone Charger, and Pre-Chosen stuff on TV in their waiting room. They notified me over the phone that first time customers got a free full service car wash (though I'd already seen it on Yelp). When the oil change was finished, they sent me to the car wash area to pay. Then I waited for my car to finish being wiped down, tipped the guy who helped, and I was on my way. For Full Synthetic on my Kia Soul, the price was $93.25. I used the coupon that Yelp linked me to, and I got $15 off, so I paid $78.25. It worked out since there was a good car wash thrown in. It was a nice place that put a lot of effort into making sure their customers were happy. Good atmosphere with a friendly staff.

Took my car in for an oil change and possibly changing my beaks. They were very honest and said my breaks were still good. Prices are very reasonable and staff is very helpful.